Question 1

How do I estimate the amount of storage space I need?

Accepted Answer

It depends on how often you will need to access your individual items while in storage. Our Sizing Guide can assist you to in finding the appropriate size unit for you needs. However, a visit to our location, to both tour the site and meet with one of our Self Storage Professionals, is the best way to determine the most efficient size and packing methods for your individual requirements. Don’t worry if you reserve a smaller or larger self storage space than you initially need – we will be happy to accommodate a change your storage unit size.

Question 2

What do I need to rent a self storage unit?

Accepted Answer

You need to be at least 18 years of age and have a valid identification source; a driver’s license, passport, military ID or student ID. Contact us to start renting your own self storage unit today.

Question 3

Do I need my own lock?

Accepted Answer

The tenant is either provided with a custom lock set and keys at move-in OR the tenant provides their own lock for the self storage unit (see the individual Site Manager for details). For your convenience we offer for sale a variety of quality storage unit locks in our Management Office.

Question 4

What does "Climate Controlled" mean?

Accepted Answer

Our facilities do not offer heated and air conditioned self storage facilities but, we hope to in the future.

Question 5

What hours can I access my self storage unit?

Accepted Answer

Our normal access hours are from 6:00 a.m. to 9:00 p.m. daily.

Question 6

Can anyone access the self storage facility?

Accepted Answer

State of the art security systems are in place at all of our self storage facilities. The buildings are camera monitored and perimeter alarmed. Each tenant receives an individual code to access the facility or gate during access hours.

Question 7

Do you offer vehicle parking?

Accepted Answer

We offer a variety of options from drive in units to regular parking spots at select locations. Please contact us for sizes and prices.

Question 8

To whom and when do I pay my bill?

Accepted Answer

Storage unit rent is prepaid monthly, and is due on the first day of each calendar month. You will have the ability to make the payment in person, by mail, automatic payment using a credit card or on-line on the web-site here (https://tenant.sentinelplatinum.com/login?SiteNo=ps9YFQSX7pQ/eB+9nG8D8w==)

Question 9

How do I prevent damage from pests or rodents?

Accepted Answer

Pest Control professionals inspect and service our self storage facilities on a regular basis. Our Managers can also provide you with specific packing tips to ensure that your stored property is not damaged.

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